Shipping Policy
When completing your order, you can choose between shipping or pickup by appointment. Details are below:
Processing time
Each order is handcrafted with care and attention. Please allow 1 to 2 weeks for processing, excluding shipping.
Need your order faster? We offer express delivery.
Urgent delivery
For an urgent order we charge a surcharge of €19.95 .
Always contact us before placing your order to discuss whether expedited shipping is possible. You can reach us via:
- The contact form on the website
- Social Media (Instagram, Facebook, TikTok)
Please note: a rush order is only final after confirmation from us.
Pick up (by appointment only)
Pickup is possible at the following locations:
📍 Zaandam
📍 Eindhoven
📍 Helmond
📍 Turnhout (Belgium)
Please note: Pick up is Pickup is by appointment only. Please contact us in advance to arrange a pickup date and time before placing your order.
Send
We ship our packages via PostNL. Shipping costs are automatically calculated during the checkout process and are visible in your shopping cart.
Indicative rates:
- Letterbox package Netherlands €4.50
- Average Package Netherlands €7.95
Loss or damage
We package your order with the utmost care. However, we are not responsible for any loss or damage during transport.
Insured shipping is available for an additional fee. Please note: this insurance is offered through PostNL and is not managed by us.
For questions about delivery, shipping, or pickup, please feel free to contact us. We're happy to help!